Pros
We get to help people and Federated helps us do that in a reasonable manner. We don't handle cookie cutter auto liability claims, we handle anything from hail, total losses, injuries (both 1st and 3rd party), contractor errors and omissions, construction defect, additional insured, and so many other types of claims. It sounds like a lot and our office is busy, but I am never bored here or tired of handling the same old claim. The work is challenging but the expectations is if you don't know something to go ask. In my 5 years I have never been made to feel as if the question is stupid-that I shouldn't be asking or that I am being judged for asking. Our training is very hands on with your supervisor and manager. We have people come from Home Office to provide us with training and to discuss our claims, which is a great opportunity to work with Home Office Management and get to know them. I find the work fun but as an office we also have fun together- through company sponsored events, opportunities to volunteer together, and just regular happy hours. My coworkers genuinely care about each other. It's a great place to work. Also the fact we have a pension plan, a 401K and profit sharing is also awesome!
Cons
The dress code is on the formal side Monday thru Thursday. Some people are upset that we are not a work from home company, but there is flexibility when you have a need and an alternate work schedule that can allow you to work from home 2-4 times a month.