Pros
401k match. Decent benefits. Sometimes cool employees to work with. You can transfer to any location in the US that has a position open.
Cons
Too many things to remember and they just keep adding more services to offer. 1 person basically does 4 jobs. Management always seems to be a problem. No one wants to hold anyone accountable. The company is so big that theres a lot of miscommunication. They recently cut hours and keep adding tasks. Everything you do is measured and you’re expected to consistently achieve every goal all the time. Customer service isn’t always knowledgeable/correct. Customers Tracking is rarely accurate (over promising and under delivering.) High expectations for a pay thats not worth it. Easy place to get burnt out if you’re a good employee. Slacker employees just stick around.