Could Be Better - Assistant Manager FedEx Office Employee Review

3.0
14 Sept 2024
Recommend
CEO approval
Business outlook

Pros

Good coworkers and decent ~ good benefits.

Cons

Overworked (work-life balance is godawful), and underpaid for the amount of work that goes into this job, especially as a flagship store. Constant customer foot traffic means constant interruptions from getting print orders done on time. Hiring externally (for leadership positions) from backgrounds unrelated to this field is never a good idea. Raises are at most 18 ~ 22 cents a year. Middle management can be frustrating and useless from time to time. Apart from the drivers, we are the face of FedEx as a whole, and aren't compensated nearly enough for what we have to put up with.

Explore other reviews about FedEx Office

5.0
30 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Good place to work and company

Cons

Good place to work and company but could use some better tech

4.0
13 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Have a Strong staff and great customers -for the most part. Don't see my boss but 1-2 month.

Cons

The corp fluff to accomplish something. Setting all these goals and targets then forget about 90% until it's time to do the yearly "anonymous" survey. Then you see which stores had how many surveys done. 🙄 Keep it short and sweet it would be more effective. Have outstanding customer service but don't do anything personal in your store to recognize your customers. Be different but don't show it 😂 Working for Amazon now with no more pay. It benefits the store not us in our paychecks. At times unrealistic expectations with a high volume store and a staff of 4-5.

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