Pros
Staff are usually friendly. Customers are sometimes friendly and have intresting projects and fulfilling their needs can be fun. Starting wage is reasonable. Decent benefits. Stock purchase plan. Retirement Plan. Shipping discount.
Cons
Hiring process for leads and managers is ludicrous, I've seen people with zero or very little experience come from outside the company and become a manager or lead within months and often times consultants will teach them how to do their job. I've seen regional management come in and focus on where to place a sign in the store for over an hour when there are much bigger issues at hand. A good consultant can make much more for the company than a new hire. The difference in pay between a new hire and a experienced consultant isn't very much. Customers can become very aggravated if our equipment doesn't work or doesn't work properly (some systems in the store need updating). This company is all about numbers and often times you are left feeling like a number as opposed to an employee due to the size of the company and the metrics you are chasing every month. Due to the size and corporate environment of the company good ideas have to be ignored.