Lots of talk with no action - Customer Consultant FedEx Office Employee Review

1.0
11 Oct 2015
Recommend
CEO approval
Business outlook

Pros

Sometimes flexible with college schedules depending on the manager. Depending on the center manager you get they may be able to help you reach your goals.

Cons

They expect you to give everything you have and take a lot of abuse from customers but won't back you up often and won't compensate you for everything you do. Things are constantly changing and your constantly getting more and more to do with no rewards

Explore other reviews about FedEx Office

5.0
30 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Good place to work and company

Cons

Good place to work and company but could use some better tech

4.0
13 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Have a Strong staff and great customers -for the most part. Don't see my boss but 1-2 month.

Cons

The corp fluff to accomplish something. Setting all these goals and targets then forget about 90% until it's time to do the yearly "anonymous" survey. Then you see which stores had how many surveys done. 🙄 Keep it short and sweet it would be more effective. Have outstanding customer service but don't do anything personal in your store to recognize your customers. Be different but don't show it 😂 Working for Amazon now with no more pay. It benefits the store not us in our paychecks. At times unrealistic expectations with a high volume store and a staff of 4-5.

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