Pros
Great benefits, acquired skills that most would have to pay for. FedEx _____ looks great on a resume. Stable, prestigious company to work for. I advanced quickly in the early years of FedEx Office by working hard and being successful. Yes, there are lots of opportunities for advancement....
Cons
...Lots of opportunities for advancement now if you talk the talk or have earned "favorite" status by a superior. People with the required skills and intelligence or proven track record of success are rarely promoted or hired into middle/senior leadership. Those positions are generally rewarded to individuals who have waited for years or decades for a spot to open, or talk a big game. The management advancement game is very political and driven by unprofessional goofballs. The pay is absolutely not competitive. Stop telling us that it's "competitive for like retail jobs." Pretending that FedEx Office is a "retail job" is disingenuous and insulting. There is so much to learn here and so much to be responsible at any given time. Raises are a joke, and to even get one you have to outperform. You say it's "OK to have an area that needs improvement" on an annual performance appraisal, yet when one does it bars them from promotion or raise opportunities.