3.0
3 Oct 2017
Current employee, more than 10 years
Recommend
CEO approval
Business outlook
Pros
Fast paced, never the same day. Customer focused work environment. Very personal feel to the environment with customers.
Cons
Too many numbers to chase every month. Too many tasks dumped on Center Managers without the time or resources for all of them. Left managing numbers instead for people to offer a better customer experience. Always waiting for the other shoe to drop.