Pros
-Not many Saturday shifts are allocated -You get decent breaks -You learn many transferable skills -Free tea and coffee -Tuck shop but nothing healthy is available -The office is a nice building, plenty of shops around -Public transport available, though buses only come every so often -Some really good people work here and colleagues are willing to help you -The hours are good -Sometimes overtime available
Cons
-Cliquey workplace -Incompetent and arrogant management -Management lack empathy and understanding -The pay is below other contact centre jobs in the area but they brag that it’s better, simply not true -Not disability or neurodiverse confident -Supervisors don’t have a clue what’s going on half of the time because higher ups lack communication skills and don’t take feedback on board -Little to no training -Your face needs to fit -Toxic environment -You’re just a number -High turnover