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      FedEx Custom Critical

      Part of FedEx

      Engaged employer

      FedEx Custom Critical reviews

      OTR - Class A Truck Driver FedEx Custom Critical Employee Review

      5.0
      8 Oct 2024
      Class a truck driver
      Recommend
      CEO approval
      Business outlook

      Pros

      As OTR drivers, we have access to a load board so we can schedule loads in advance. Fedex is constantly attempting to update its methods of doing things so it can be easier for us as drivers in the long run.

      Cons

      can only be owner-op or work for a company that leases equipment. Mostly independent contractors, so if you're interested in a W-2 job then customer critical itself is not the place.

      Explore other reviews about FedEx Custom Critical

      5.0
      12 Nov 2024
      Otr truck driver
      Recommend
      CEO approval
      Business outlook

      Pros

      The dispatch team is so professional, they’re kind and very helpful.

      Cons

      The new load board can be finicky but they’re actively working on it.

      4.0
      3 Mar 2026
      Capacity specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      This division of FedEx had some great people and management

      Cons

      Reduced spending in systems that helped in every day function Cost cutting led to decreased incentive

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