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Farmers Insurance Group

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IT culture as outdated as technology - Engineering Manager Farmers Insurance Group Employee Review

2.0
2 Aug 2019
Recommend
CEO approval
Business outlook

Pros

There are some really great people on the IT side at Farmers, both employees and contractors. A few leaders are really trying to make a difference, bringing in SAFe Agile to replace waterfall. All of the good people have the same thing in common - they keep giving even when the recipient is ungrateful. The good people find each other and support each other.

Cons

The history of outsourcing IT is still alive there. Some departments are trying to hire in-house engineering teams, but churn is high because the culture of the company hasn't changed. Toxic managers are never gotten rid of, something that baffled me until I started trying to hire people - due to location, reputation or other factors, positions take a long time to fill. The good people seem to land here by accident. They suffer the all-night releases, lack of support and disorganization and don't give up quickly enough.

Explore other reviews about Farmers Insurance Group

5.0
8 Apr 2026
Recommend
CEO approval
Business outlook

Pros

The ski is really the limit on earning potentionl

Cons

recent underwritting change are across the whol company instead of localized

3.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work from home, make your own hours, fun claim types, starts off with great PTO allotment and you have access to all your hours from the moment you start with an extra week after five years

Cons

Good luck with your diaries if you use the PTO. You will come back with overdue items. The way they have their PTO backup system setup is two backup people for the whole department. There is too much work for them so they don't get to much while you are out. Usually voicemails. You can' schedule anything for while you are gone, all your claims have to wait for you to return. The amount of new claims a week has drastically increased and it isn't sustainable. They do expect you to work more than your 40 hours or recommend that you find a different job that isn't a salary position, PTO calendars are always red with blackout dates. Supervisors and the manager don't listen to actionable items presented to make the department better. The attrition is bad, but they continue to tell us we are fully staffed because our diaries aren't that bad yet. Adjusters are dropping like flies but won't hire anymore. Not sure if that comes from senior leadership or direct leadership. Ever since Jeff Dailey left, we are just numbers. No one cares about us anymore and it is evident.

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