Toronto Technician - Anonymous employee FMAV Employee Review

Dear “Confused Employee”: Thanks for your review. Very glad you enjoy being part of a growing national business that provides opportunity for travel and lots of hours. Not sure where you are coming from with your comment regarding webinars. Since announcing our 2018 Internal Communications Plan last November we have done quite a lot, including: -Webinars in the months of November, December, February, March, April, two webinars in June and one scheduled this week. -All Branch Meeting across seven offices in January celebrating our President’s Award winners and those who received peer nominations. -National Town Halls in Operations and Sales in January and February. -Local meetings led by Branch Management. For example, during the summer Toronto held it's "World Cup" Town Hall and party in June and followed that up with a similar "Water" themed event in August. Rather than "empty promises", the Communications Program is for the most part unfolding as I laid out last year. That said, I am sure we can improve how we communicate with employees and am open to any suggestions you may have. If you didn’t see the emails or have a chance to attend the webinars, they are all available for viewing from our Intranet. Your observation about changes to the August 1 Management Response is correct. We currently have two individuals who are able to respond to reviews. The original response was posted by our Director, People, Performance & Values. I inadvertently opened the response and Glassdoor changed the author’s name to me. Correcting the error resulted in the response being edited twice. Please note there were no changes to the original messaging at any point. You are entitled to your opinion on matters related to Conflict of Interest. However, as previously communicated no one in senior management has breached the FMAV Conflict of Interest policy by having an inactive company. It's worth noting that its the responsibility of the employee to declare potential conflict of interest to their immediate manager. We appreciate that people care enough about FMAV to share their thoughts on Glassdoor. Both the praise and criticism are insightful and help us understand the areas to address in our organization. However, direct communication with your manager, senior manager, HR or me is the most effective way to positively impact the organization.