Sad to see the company decline so quickly - Senior Adjuster FM Employee Review

2.0
17 Nov 2023
Recommend
CEO approval
Business outlook

Pros

Good training programs, stable job, get to work with big clients, pension is decent. Overall mission of the company is a plus.

Cons

Micro management is rife and promotions are to favoured candidates and not merit based. Recent changes include forcing many back to the office and overall leadership is weak. Company is rigid and highly procedure driven with direction set by the top. My way or highway vibe. Managers have no ability to make changes and people have started to leave in droves due to worsening conditions. Pay has stifled and many competitors now offer better pay and working conditions such as being able to work from home.

Explore other reviews about FM

5.0
25 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Great teams and people. They are very corporate fun culture. Benefits are good mental health days

Cons

Johnston office itself can feel a little isolating

1.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

* Pay and benefits * Industry best technical and engineering foundation

Cons

Miserable, toxic, regimented place to work. In recent years trended this direction. Now it is much worse. Corporate office recently changed job responsibilities for Account Managers and Underwriters in a project called "RACI". The result is lopsided heavy workload dumped on underwriters that we aren't properly staffed to perform with qualified people. Underwriters are being set up to fail unless willing to work 60-80 hours per week and make your personal life secondary to all else. AM's are being turned into "Account Executives" and will lose most underwriting skills. Underwriters now have a dead-end career path. There are numerous co-workers with huge egos that jockey for position and favor. They love to hear themselves talk in meetings. Since promotions are based on favortism and nepotism who can blame them. Management keeps a matrix of all employees and their potential for advancement. If you are in the wrong square on the matrix you are stigmatized.

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