TSR - Customer Service Representative/TSR FLS Connect Employee Review

work well one month get a decent paycheck. have a bad month you can drop to minimum wage. paychecks will always go up and down. NO room for advancement. The sayings are, and I quote from working there. "You're too valuable to be off the phone." as a former employee, I still know the "coaches" shouldn't be "coaches" anymore. Until management actually dials for an ENTIRE SHIFT and allows their team to listen how they dial this company will fail.