Pros
Achievable goals.
Amazing teamwork culture.
You feel safe to ask your superiors questions when confused.
Super fun culture.
Decent pay compared to the area.
Health insurance w/ incentives to reduce premiums.
many other amazing benefits to chose from like hospital indemnity, accidental death/dismemberment insurance, etc.
KEPT THEIR DEI POLICIES
Fun incentives
Achievable bonuses.
Policies that take customer behavior into account for metrics.
So, so many more
Cons
Still not a comfortably livable wage.
Training can be confusing and overwhelming, but that's the industry, plus you are encouraged to learn and ask questions whenever you need, no matter how long you've been there.