Pros
FAMS had great upper management, very good at investing time into employee development. I worked on multiple portfolios at one time. Great employee appreciation events such as BBQ's, Thanksgiving dinners and Christmas parties. I enjoyed the bonus structure which allow me to make more money at the end of the month.
Cons
I knew more about the collections processes then my immediate supervisors which was bothersome and hindering at times. It didn't go unnoticed as I was offered a supervisor's position in the end. Management should not have to go to a physiatrist to determine if they can do the job effectively. I did the job but without the title and the money, but yet they hired a person without the experience and she too was let go the day after she fired me.