A pretty rough environment - Anonymous employee Eyeo Employee Review

2.0
12 Jun 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

At eyeo, employees enjoy a wealth of perks, including a generous personal development budget, mental health coaching, and an annual week-long company retreat at a beautiful location (which recently got called off for 2024 because of cost-saving measures). One of the standout aspects of eyeo is its diverse and purpose-driven workforce. However, there has been a noticeable decline in this aspect since the new management took over in 2022. While eyeo's founders are renowned for their amiability, their reduced involvement in day-to-day operations, assuming supervisory board roles, has been felt within the company. On the bright side, the new Chief Product Officer brings a strong product vision to the table, coupled with innovative ideas that promise exciting prospects for the company. Additionally, the Chief Technology Officer fosters a positive atmosphere and genuinely prioritizes the well-being of employees, a skill that is notably lacking among the rest of the top management. Unfortunately, the demands from the CEO and other stakeholders seem to have taken a toll on her. She recently announced her departure, marking another sad moment in a series of bad news.

Cons

In 2023, a workers' council was established, signaling significant underlying issues within the company's internal dynamics and trust levels. Unfortunately, the relationship between the workers' council and management is strained, with management obviously adopting a strategy of intimidation and silencing. This became apparent, for instance, in the management's review of old expense reports, prompting questions about the management's true intentions behind this endeavor. There has been a noticeable stagnation in the company's growth, leaving me uncertain about what this means for me as an employee. The C-level executives openly acknowledge the stagnation and its financial implications, but their messaging is confusing. One week, it seems like many of us will be laid off due to financial constraints, and the next week, the message is much less dire. In the engineering department, the threat of layoffs feels somewhat less immediate. Since the new management took over in 2022, there has been a noticeable deterioration in the workplace atmosphere. Instances of reprimands by management in meetings have become distressingly common, blurring the line between constructive criticism and outright hostility. Many of my coworkers share such stories. The consistently poor and declining scores in employee surveys speak volumes. While it may be easy to attribute these declining scores solely to the recent transformation and layoffs, eyeo has undergone many such transformations since its establishment. Indeed, eyeo has been in a state of constant transformation since its inception. However, has any previous transformation been communicated as poorly, or has morale ever sunk as low as it has during the current one? The CEO's management style is characterized by a "my way or the highway" approach, with pressure and fear permeating throughout the organization. Additionally, some of his humor and language feel outdated and inappropriate, reminiscent of a bygone era. The CEO's speeches during all-hands meetings often come across as inauthentic, filled with meaningless managerial jargon, and lacking coherence. This frequently leads to awkward silence when he expects enthusiastic responses from employees. Moreover, the business results of his first two years at eyeo have been very underwhelming. Despite making lofty promises, he has delivered the weakest results since I started at eyeo, at least based on the information shared with us in all-hands meetings. The leader of the HR department seems focused on executing a clean-up job reminiscent of a finance or legal professional from an investment firm. Addressing the human needs of employees appears to be neither aligned with his personality nor his understanding of HR. Ironically, he then wonders why he is not well-liked and complains about the pushback from the organization. His lack of approachability and trustworthiness undermines the HR department's effectiveness in improving the workplace atmosphere. In fact, I view the HR leader as an amplifier and ambassador for the questionable behavior of top management.

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Eyeo Response
1y
Dear eyeonian, thank you for sharing your thoughts and experiences at eyeo. We value all feedback, both positive and negative, as it helps us improve as an organization. We’re glad to hear that you appreciate the perks offered at eyeo, such as the personal development budget, mental health coaching and our company retreats. The decision to pause the retreat in 2024 was not taken lightly and reflects our commitment to making responsible financial decisions while the organization is in the midst of a transformation. eyeo is making the biggest evolution of its history, shifting not only how it works but its strategy and operations while also acquiring companies which require integration. Change management of this sort is always difficult for any organization. Your concerns about the strained relationship between the workers' council and management as well as the broader issues of communication, trust and company morale are taken very seriously. We are actively working to improve these dynamics and foster a more open and respectful dialogue. As a note, the reviews of old expense reports were part of a broader effort to ensure financial transparency and responsibility but we understand how this might have been perceived differently and are committed to improving our communication around such initiatives. The concerns you’ve raised about workplace atmosphere and management style are troubling and we are committed to addressing them. We are also taking your feedback about our People department seriously. We’re aware that our recent transformations have been challenging and we’re striving to improve the way changes are communicated and implemented. Our goal is to create an environment where everyone feels valued and respected. We appreciate your candid advice and will share this feedback with the founders and leadership team. Thank you again for your feedback. We are committed to learning from it and making eyeo a better place for all our employees.

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5.0
3 May 2017
Anonymous contractor
Recommend
CEO approval
Business outlook

Pros

Entrepreneurial environment with positive energy and willingness to try new things. Very thoughtful and smart CEO. Plus, the company is making a meaningful dent in the Universe.

Cons

None, really. If you have initiative and drive, the company will support you.

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Eyeo Response
1y
Dear eyeonian, thank you for your review! We appreciate your feedback and want you to know that we've made significant improvements since then. We're excited about the positive changes and hope you’ll continue to be part of our journey!
1.0
28 Jul 2025
Recommend
CEO approval
Business outlook

Pros

The below management employees are fantastic, hardworking, friendly, and very talented. The work is interesting

Cons

Mass layoff of 40% of the company with the bare minimum jurisdictional requirements for severance. Poor and ineffective leadership No feedback to employees Degradation of main product to maximize profits and minimize user experience - multiple price increases this year, no additional features provided Leadership says a lot of buzzwords, but is untrustworthy Product is routinely disparaged by leadership with no plans to implement improvements other than price hikes Blame is all below the line, poor management is never considered as a reason for the issues Women engineers rarely, if ever, get recognition Pay is mediocre Severance is laughable but described as generous Just another mediocre tech company blaming the people who write the code instead of the people making the decisions. Defined this mass firing as "breaking the glass ceiling" in a Confluence doc Don't know what "breaking the glass ceiling" means. Career opportunities are dangled, but then forgotten Fired people on the first day of the sabbatical they'd earned after five or more years of loyal service. Cut off insurance for US employees with two days notice

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