Great people, benefits and opportunities for growth - Professional Services Manager Experian Employee Review

5.0
25 Feb 2014
Recommend
CEO approval
Business outlook

Pros

-Commitment to the committed. If you are willing to put in the time and energy here, you can expect a lot in return. -Career development training. They do an excellent job at providing training opportunities for management and staff. -The people. For the most part, it's a close knit-group of people that work hard and play hard together - and they do it well. Also, most people are genuinely good people, which is pretty hard to find these days. -Professional Services and Customer Account Managers are top of their game. They manage well and have an obvious desire to want to make QAS great for customers and employees. Employees can learn a lot from them. -The benefits. You'll be hard pressed to find 3-4 weeks vacation and low-cost HMO plan out there. Having a family, this was a huge bonus for me. -It's fun. Between monthly celebrations awarding and recognizing success stories, to quarterly team outings, volunteering, annual christmas party and impromptu drinks after a long day - it's a fun place to work (I was pregnant most of my QAS tenure and still enjoyed after work gatherings with the team). The only reason I left QAS was that I had a terrible commute and also decided to work part-time closer to home due to expecting my second child. Otherwise, I would not have left.

Cons

-Strict start time. The 8:00 sharp start time was a struggle for me and others. While I can appreciate the need for everyone to arrive on time, I believed the strict start time was a bit much (particularly as it was expected for most to work past 5 and most commuted on the T - which isn't always dependable). -Product Training. Product-level explanations could be better (particularly for those without software/hardware experience - like me).

Explore other reviews about Experian

5.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great work culture! Everyone is welcoming. I really like the work-life balance.

Cons

There are really no cons that I can think of.

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Experian Response
4d
Thank you for sharing your experience. We’re glad to hear that you’ve felt welcomed and supported, and that work‑life balance has been a positive part of your role at Experian. We appreciate you taking the time to share your feedback and are happy to have you on the team.
1.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Decent salary & benefits, monthly no internal meeting days

Cons

Friendly reminder that HR does not care about you. They care about staff with seniority, whom they will allow to retaliate despite that being against company policies. Think twice about reporting the higher ups because it will come back to haunt you, guaranteed. Also, AI is the only thing that matters anymore. Watching the volume of once-impressive colleagues become so single and simple minded through constant AI usage is not only disappointing but genuinely alarming. Thinking for oneself is no longer the standard, it seems, and speaking against such unfettered use of AI in all things will get you professionally ostracized.

1
avatar
Experian Response
4d
Thank you for taking the time to share your feedback. We’re glad to hear that compensation and certain aspects of the work environment have been positive. At the same time, we’re sorry to hear about your experience and appreciate you raising these concerns. Creating a workplace grounded in respect, fairness, and accountability is essential, and feedback like yours is important as we continue to reflect on how we support our people and reinforce a positive and inclusive environment.
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