Pros
SME working culture resulting in more friendly encounters with colleagues. There is some element of inter-departmental help, but mostly because there's mutual need for one another.
Cons
Very poor action from upper management to address needs, concerns or issues with work, such as workload, unfair delegation of works, training needs, unless you are one of the "selected" few / in good books with certain people. Training opportunities are near zero, even though the company claims to focus on training. Work processes are outdated. Office is dull and stuck in the 2000s with no windows, no proper pantry, no breakout areas, no quiet rooms. You can hear everyone speaking on the phone. Promotion and career advancement only comes upon resignation. Observed that many resignation attempts of other colleagues have resulted in some kind of "blacklist". There is no "hire/fire" like MNCs, but there is the good old "Cold Storage" which is even more unbearable. Toxic work culture due to the development of sects within the organisation, resulting in politics and second-guessing every step of your work process.