Pros
The only pro was the fact that you can do your own waxing for free during downtime.
Cons
The company is run terribly. They don't do anything to honor valuable, loyal customers however anytime someone makes a petty complaint clearly trying to get a freebie, management bends over backwards for them. That makes a waxers job very challenging. The particular location I worked for has terrible management with no control over the staff, and doesn't listen to or respect any ideas or suggestions from employees. The place is run like a dramatic sorority house. The commission is 5% on services which is absolutely unheard of, and their suggested gratuity signs are very low. The front desk is constantly screwing up the book and pissing off clients, affecting the tips and customer loyalty, and they don't care because it doesn't affect their paycheck. And of course management expects you to work crazy hours and nothing is ever good enough. Save yourself the drama and stress and work anywhere but here!