Good job - Customer Service Representative Etsy Employee Review

4.0
21 Jan 2021
Recommend
CEO approval
Business outlook

Pros

Very awesome, liked the atmosphere and culture

Cons

Boss was mean, he called me tubby!

avatar
Etsy Response
5y
Thank you for your feedback. We’re glad that your experience has been predominantly positive, but we’re very concerned to learn about this comment from your manager. This is not something we find acceptable and we encourage you to reach out to your HR Business partner – whose information you can find on the Intraknit – for confidential assistance. Thank you for your honesty.

Explore other reviews about Etsy

5.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Empathetic, smart people in a lot places.

Cons

Senior leadership has changed alot in the years since the pandemic highs and it's not quite stabilized. Overvalued executors and undervalued those with high EQ and people leadership. Promoted executors into senior roles and then they floundered and exited, or worse they chased away better potential fits for those roles who were overlooked.

3.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

cool culture flexible work arrangements, decent pay, cool work.

Cons

outsourcing everything they can, selling all they can for parts, its a sinking ship of a company. keep in mind that they spend more on labor in Mexico city than in USA! What a sham! should be taken off US Stock exchange for that! Loosing users at a steady rate year of year. I'd avoid. no growth opportunity. Not brand vision.

See reviews by: Helpful|Rating|Date|All