Pros
Is Ethos the perfect place to work with no challenges. No, because without challenges a company like ethos wouldn't be here. ethos was originally set up to challenge the norm of IT distribution and that involves a learning curve for owners and employees alike. What is very good about ethos is that you are encouraged to meet these challenges and support is there if needed. What ethos is not is a kindergarten for people who don't want to even find these challenges to meet them.
My personal experience with the management has been one of very good ups and occasional downs (I am yet to ever work anywhere where there are occasional downs from management) but the underlying tone is they want the employees to do well as that will make the company do well.
When I came back to ethos after a period away one of the deciding influencers on me was remembering that when my grandad was on his deathbed...the owners of the company without a thought just told me to go and be with him. there wasn't even a pause for thought....that should show that they genuinely have their employees wellbeing in their vision. Yes we have had nights out, yes there is training available but this does involve self learning too and is not spoon fed because if an employee cant take advantage of the resources available to self learn, they are not going to be particularly motivated for the job either.
Cons
I don't think successes are shouted about enough internally and there is some resistance in some areas to make life easier for the sales staff.
Career progression in the sales team and in general needs to be looked at,