The most mismanaged startup I've seen - Former Full Time Employee Esusu Employee Review

1.0
30 Oct 2024
Recommend
CEO approval
Business outlook

Pros

- Worked with some great people - Positive mission that has helped some renters - Good investors

Cons

- Total mismanagement of the company starts at the top with Wemimo and Samir (founders/ceos). They're unfocused, inexperienced and distrusting of the people they hired - Emails and texts at all hours from management. there is no "off the clock" - Reckless spending by leadership gets followed by layoffs (there have been layoffs the last two years) - Product strategy is non-existent, just a bunch of services esusu doesn't own smashed together. - Customer complaints all over the internet - Founders are obsessed with PR and social media fame above all else - Lack of pay equity despite salary bands/leveling - Employees quitting all the time and never get replaced. the people who stay have to take on more and more jobs. the reorgs never stop and there's never communication about why they are happening

Explore other reviews about Esusu

5.0
5 Dec 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Highly collaborative environment - Opportunities for growth - Very smart, driven people - Flat organization model

Cons

- limited in-person interaction (100% remote company)

2.0
5 Mar 2025
Recommend
CEO approval
Business outlook

Pros

Inspiring Mission: Esusu’s mission to promote financial inclusion and help underserved communities is truly commendable. It’s rewarding to work for a company that aims to make a meaningful impact on people’s lives. Rent Relief Program: The rent relief initiative has been a significant draw for clients and has helped many individuals during challenging times. It’s a program that aligns well with the company’s mission. Dedicated Team: Many employees are passionate about the work they do and are committed to driving the company’s mission forward.

Cons

Internal Silos: There’s a noticeable lack of cross-departmental collaboration, which creates inefficiencies and hinders progress. Breaking down these silos could improve overall productivity and morale. Client Misalignment: Many clients seem primarily interested in the rent relief program and the potential return on their investment, rather than Esusu’s core offering of rent reporting. This misalignment could pose challenges for long-term sustainability. Uncertain Future: With the rent relief fund running low and the company’s reliance on partnerships like Fannie Mae and Freddie Mac, there’s growing uncertainty about the company’s future. Several layoffs have also contributed to a sense of instability. Lack of Clarity: There’s limited transparency around how the rent relief program operates, which has caused confusion both internally and externally. Clearer communication would help build trust and alignment.

5
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