Not too bad but room for improvement. - Solution Engineer Esri Employee Review

4.0
18 Mar 2024
Recommend
CEO approval
Business outlook

Pros

Depends on your management of course, but decent work life balance. I like that I am always challenged to learn and grow. Great role if you are a "lifelong learner." Private company which is nice.

Cons

Solution Engineers seem to be overworked by Account Managers. Usually, it is a 3 to 1 ratio in terms of Account Managers to Solution Engineers. Outside hires get way more for salary than internal promotions, but internal promotions seem to get pushed harder in terms of "onboarding." Sometimes I hear people missing out on personal life events to do work, which some people are okay with but personally I like to spend time with family and friends. Currently hybrid working (3 days in office, 2 days at home), but not sure how long that will last. Big on being forced to come into office.

Explore other reviews about Esri

5.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great people and very flexible working conditions

Cons

There are no negatives to this job

2.0
12 May 2026
Recommend
CEO approval
Business outlook

Pros

Esri pays your health insurance. A few extra holidays that other companies may not offer.

Cons

-Below average pay for California. Already a struggle living out here due to cost of living. -Support services is a mess. We have to bend over backwards for customers always teetering on scope of support. Might as not even have those guidelines anymore if it's a constant battle for internal resources to back you. -Constant releases of software that breaks customer workflows. Too many bugs. Lack of QA. -Whats the point of middle management if all decisions have to come from higher ups that have no understanding of supports day by day. -Unwillingness to let senior employees work from home. And if you do work from home they hold it against you if you want to apply to an internal position. Almost like a thinly veiled threat. -Other teams feel the need to steam roll support sometimes, often leading to fragmented relationships. -Lastly there is way too much work and never enough people.

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