EQR Employees are treated the same as the residents- REPLACEABLE - Property Manager Equity Residential Employee Review

3.0
27 Nov 2009
Recommend
CEO approval
Business outlook

Pros

Steady and dependable pay/benefits. Making friends with co-workers is a given. Equity has or had a very good culture of employees across the nation feeling as though you belong to a family. Creating relationships with residents is really what gets the field employees though the day. Reaching out to your co-workers who are in your same position is often helpful with sharing practices, procedures, and policies. Equity does try to calm the storms with parties for the employees and nice day long meetings for the entire region to get together.

Cons

Equity Residential is extremely cheap. Often times major issues with the communities are not fixed or resolved until the situation or issues become dramatically out of control. In this area they have cut cleaning contracts for the majority of the garden style communties leaving the staff to do the dirty work. Properties are not very well maintained, those being renovated are cheaply done and results of poor, cheap products and wokmaship are evident to the customers. Equity does a great job of trying to create job growth by purchasing additional properties but don't expect to transfer or be promoted if you're not in the right circle or know the inside of the very apparent politics.And if you do get promoted, don't expect any training from your direct supervisor, promotions are sink or swim as far as meeting the job requirements. This area is very cliquey, there is definately a seperation between the corporate eployees and field employees. As far as resident retention, they are only a valuable as the rent they pay. The older properties make it quite difficult for people to be proud of where they live, crime, stuctural issues, uncaring and "robotic" staff are becoming more of the trend even at the "luxury" communities.

Explore other reviews about Equity Residential

5.0
28 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

great benefits and pay along with culture

Cons

don't have any at the moment

avatar
Equity Residential Response
3w
Thank you for taking the time to share your experience with Equity Residential. We’re thrilled to hear that you’ve had such a positive experience and that our benefits, compensation, and culture have stood out to you. Creating an environment where employees feel supported, valued, and empowered to succeed is a key priority for us, and it’s rewarding to know that those efforts are reflected in your experience. Feedback like yours reinforces our commitment to investing in our people and fostering a positive workplace culture. Thank you for being part of the Equity Residential team. We appreciate all that you do and look forward to your continued success with us!
1.0
19 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The communities are physically nice

Cons

The biggest problem is the current tour policy is sheer insanity. On-site staff are already burning out by headcount being reduced whenever possible, and on top of it, they have made tours unlimited (5 tours can be booked at once, and this can happen every 30 minutes, even for 1 person working). Leasing agents and on-site staff are going to leave, burn out, continue calling out causing further short staffing. PLEASE do something about this policy before our office staff disintegrates, it is truly awful.

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Equity Residential Response
1d
Thank you for taking the time to share your feedback and for your continued contributions to Equity Residential. We appreciate your recognition of our communities and the care that onsite teams put into creating positive experiences for residents every day. We're sorry to hear about your concerns regarding tour scheduling, staffing levels, workload, and the impact these changes may be having on employees and residents. We understand that onsite teams play a critical role in our success, and feedback about operational processes, resource allocation, and employee experience is important. We appreciate you sharing your perspective and specific concerns. Input from our onsite teams helps inform ongoing conversations about how we support employees while continuing to meet the needs of our residents and communities. We also encourage you to continue sharing your feedback with your HR Business Partner, leadership team, or through our confidential Call to Action Hotline (800-231-5699 or CallToActionHotline.com) so concerns can be reviewed through the appropriate channels. Thank you again for your honesty and feedback. We value the work our onsite teams do each day and appreciate you taking the time to share your experience.
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