Caring management and good pay, but advancement is tough - Renewal Specialist Equity Residential Employee Review

4.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The managers actually care about your best interest and you as a person, they look at each worker as an individual instead of everyone as employees. The pay is pretty good with yearly raises and bonus's.

Cons

Can be hard to move up in the company, it is a fast paced job so if you get stressed easily you might not enjoy the amount of work needed during busy seasons, some of the residents can occasionally be rude but that also comes with any sort of customer service job and you build a good thick skin against it if you stick it out.

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Equity Residential Response
2d
Thank you for taking the time to share your experience as a Renewal Specialist with Equity Residential. We're pleased to hear that you felt supported by your managers and appreciated being treated as an individual. Creating an environment where employees feel valued, supported, and recognized for their contributions is important to us, and we're glad that was reflected in your experience. We also appreciate your candid feedback regarding career advancement opportunities and the fast-paced nature of the role. We recognize that growth experiences can vary, and we continuously strive to provide employees with opportunities for development while supporting them through the demands of a dynamic work environment. Thank you again for your feedback and for your contributions during your time with Equity Residential. We wish you continued success in your future endeavors.

Explore other reviews about Equity Residential

5.0
28 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

great benefits and pay along with culture

Cons

don't have any at the moment

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Equity Residential Response
3w
Thank you for taking the time to share your experience with Equity Residential. We’re thrilled to hear that you’ve had such a positive experience and that our benefits, compensation, and culture have stood out to you. Creating an environment where employees feel supported, valued, and empowered to succeed is a key priority for us, and it’s rewarding to know that those efforts are reflected in your experience. Feedback like yours reinforces our commitment to investing in our people and fostering a positive workplace culture. Thank you for being part of the Equity Residential team. We appreciate all that you do and look forward to your continued success with us!
1.0
19 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The communities are physically nice

Cons

The biggest problem is the current tour policy is sheer insanity. On-site staff are already burning out by headcount being reduced whenever possible, and on top of it, they have made tours unlimited (5 tours can be booked at once, and this can happen every 30 minutes, even for 1 person working). Leasing agents and on-site staff are going to leave, burn out, continue calling out causing further short staffing. PLEASE do something about this policy before our office staff disintegrates, it is truly awful.

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Equity Residential Response
2d
Thank you for taking the time to share your feedback and for your continued contributions to Equity Residential. We appreciate your recognition of our communities and the care that onsite teams put into creating positive experiences for residents every day. We're sorry to hear about your concerns regarding tour scheduling, staffing levels, workload, and the impact these changes may be having on employees and residents. We understand that onsite teams play a critical role in our success, and feedback about operational processes, resource allocation, and employee experience is important. We appreciate you sharing your perspective and specific concerns. Input from our onsite teams helps inform ongoing conversations about how we support employees while continuing to meet the needs of our residents and communities. We also encourage you to continue sharing your feedback with your HR Business Partner, leadership team, or through our confidential Call to Action Hotline (800-231-5699 or CallToActionHotline.com) so concerns can be reviewed through the appropriate channels. Thank you again for your honesty and feedback. We value the work our onsite teams do each day and appreciate you taking the time to share your experience.
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