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We thank you so much for taking time to write this review! We are so happy to hear that you have seen the changes that we are implementing, as we know there are a lot of teams/departments here that are working hard to improve upon our procedures and processes every single day. Our people and culture are extremely important to us! We want them to be able to voice their opinions and also own their piece of els so we can all grow and innovate together. Our L&D team will be ecstatic to hear this feedback as they have been working on a ton of new projects to ensure our changes are being implemented at all levels. We will continue to put focus on property level, as we know that they work extremely hard to provide wonderful customer service a great atmosphere for all of our residents and campers. We also agree, who doesn't want a free camping membership!? If you have anything further you would like to add, please email us at human_resources@equitylifestyle.com. Thank you!