A toxic, silencing, negative life altering company to work for. - Therapist Equip Employee Review

1.0
1 May 2024
Recommend
CEO approval
Business outlook

Pros

At this point, none. Not even the pay, which initially you think is good including benefits and a bonus you get, student loan payments quarterly, an office stipend when you start, onsite trainings where you get to travel. All that would be nice if your mental health wasn’t seriously impacted.

Cons

The start of my time with Equip was one of hope coming from other toxic eating disorder work environments thinking this treatment from home model would be the place where folks truly work on recovery. Unfortunately it was only a few months in I learned that the company is more focused on data than the folks they are treating or how the staff are doing, blame each person individually for a systemic issue that is clearly coming from the top of leadership, they ask for constructive feedback and then you are silenced by leaders rather than using that feedback to help a company that staff are passionate about. Naturally high case loads with no regard to if it’s even possible to do, using the data they claim is what they are using to indicate if staff can handle the case load and even though staff (in all verticals, not just therapists) are clearly not data points and say it is too overwhelming collectively, the increase of case load is still made. This caused overwhelm and directly impacts the clients who desperately need help. Due to data driven metrics the company also had high yearly client number goals to meet certain standards which causes the admissions team to get people into treatment without regard of it being safe for those clients to be in treatment. This is eating disorder treatment recovery- it’s very unsafe at an outpatient level to be letting anything like that occur. As far as training goes you do get a good few weeks of training but then are expected to practice a lot of different treatment modalities you only half understand with office hours you don’t have time to go to to consult on because you are already overwhelmed with your day to day duties, which is what management would say in regards to feedback that so many modalities and client specialties is too much. Again, giving feedback that individually you are the problem and need to manage your time better. Performative allyship for inclusion and equity is common at Equip including feedback they have gotten from their social media posts by non employees of equip as well as internally day to day at the company. Overall my time at Equip (a year and some months) was another one of my own mental health being impacted, fear of retaliation for speaking out and that I will lose my job for trying to make sure staff and clients are getting healthy support and treatment, and if you look at all other reviews you can see it IS a systemic issue and not just my review as other reviews indicate the same exact concerns. It is clear they are sadly here to profit off of clients who are really needing help and I truly hope one day they understand that they are not providing good quality treatment and make some actual changes, not just offering staff a burnout group.

Explore other reviews about Equip

5.0
10 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Rewarding work, super smart & mission driven employees,

Cons

Fast paced work and eating disorder care is hard

2.0
7 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great mission-driven employees, comparable wages and decent benefits. Flexible PTO policy

Cons

Limited opportunity for growth or development, canceled onsites (of note, executives kept their several trips and onsites), company pulling back on DEI initiatives and culture opportunities, laying off pivotal leaders, company appearing to now prioritize profit over all else.

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