Glad I Worked There, Would Never Go Back - Tier III Personal Trainer Equinox Employee Review

3.0
9 Oct 2010
Recommend
CEO approval
Business outlook

Pros

Great people, mostly successful and somewhat wealthy, opening the opportunity to train privately outside of the facility. Great brand, proud when I was a part of it.

Cons

The pay is horrible. Management expects you to devote all of your time picking up clients and selling packages, ALL THE TIME. It isn't about quality, it's about quantity. You will work far more hours building and managing your business than hours you are compensated for. 20 sessions = over 40 hours of work. Report, Sales, Complimentary Sessions, Equifits, Program Design, Scheduling, Business Management, Client Management, Results Tracking, etc. I recommend finding free software online that does all this for you and just going on your own. (Which is exactly what I did.)

Explore other reviews about Equinox

5.0
18 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Environment Growth Attentive to details

Cons

Hours but nothing other than that

2.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

free gym membership your own office

Cons

Sales quotas can be aggressive, and there is constant pressure to hit monthly targets regardless of market conditions. Success often depends heavily on club traffic, lead quality, and location, which can make performance feel inconsistent. Long hours and weekend availability are frequently expected, especially during promotional periods and month-end pushes. Compensation can fluctuate significantly if sales goals are missed. Management styles vary greatly by club; some locations offer strong support while others can be highly numbers-driven. Administrative tasks and CRM follow-up can become repetitive and take time away from building member relationships. High turnover among advisors can create additional workload for remaining team members. Advancement opportunities exist but can be competitive and sometimes unclear. The focus on sales metrics can occasionally overshadow the hospitality and member experience aspects of the role. Corporate initiatives and promotions can change frequently, requiring advisors to quickly adapt messaging and sales strategies

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