advisor in NYC - Membership Advisor Equinox Employee Review

4.0
18 Jun 2017
Recommend
CEO approval
Business outlook

Pros

a good place to start a career in sales. selling something that is healthy, interesting, + fun! an array of different backgrounds across membership advisors, loved the diversity. most other advisors I trained/worked with were very motivated, well-spoken, and supportive. complimentary membership, super beautiful + clean work environment. personally worked with some of the best managers I've experienced but this will of course depend on your location not sure what it's like in other cities, but I felt being part of Equinox in NYC is so exciting and well-respected. you're part of the most flourishing fitness community in the world! generous retail discount pretty solid sales training in the beginning. everyone was very supportive. not the most financially stable especially in NYC, but overall it's a pretty good first salary job for a new graduate. long hours but great balance of sitting and standing/walking

Cons

closeout days are long. if you don't truly love fitness/Equinox and talking to people it might be hard to feel work/life balance and will definitely burn out quickly have to work one weekend day schedule is flexible but that also means lack of consistency in your schedule every week your ability to move up in the company really depends on who your manager is emails and phone calls can feel repetitive if you're not being super creative 24/7 high turnover and while everyone was supportive during training, no one maintained relationships outside of their club afterwards working holidays..no one should work on Christmas

Explore other reviews about Equinox

5.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Beautiful facility that is kept up with

Cons

Nothing so far I can speak to

2.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

free gym membership your own office

Cons

Sales quotas can be aggressive, and there is constant pressure to hit monthly targets regardless of market conditions. Success often depends heavily on club traffic, lead quality, and location, which can make performance feel inconsistent. Long hours and weekend availability are frequently expected, especially during promotional periods and month-end pushes. Compensation can fluctuate significantly if sales goals are missed. Management styles vary greatly by club; some locations offer strong support while others can be highly numbers-driven. Administrative tasks and CRM follow-up can become repetitive and take time away from building member relationships. High turnover among advisors can create additional workload for remaining team members. Advancement opportunities exist but can be competitive and sometimes unclear. The focus on sales metrics can occasionally overshadow the hospitality and member experience aspects of the role. Corporate initiatives and promotions can change frequently, requiring advisors to quickly adapt messaging and sales strategies

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