Going Downhill Fast - Manager Epson America Employee Review

1.0
27 Mar 2024
Recommend
CEO approval
Business outlook

Pros

Good people. Good but rapidly declining corporate culture. Strong IT team that is overworked but willing to work with you as a true partner. Creative marcomm team that gets a lot done given the resources they have. Strong channel relationships and generally well-thought of in the industry.

Cons

I understand that many companies have been going through layoffs and I have been through layoffs in the past at other companies. Epson lost a lot of credibility when the CEO said in an all-employee meeting that there would be no layoffs, and then weeks later instituted a very poorly executed and communicated layoff process. Even our VPs did not know the full extent of actions taken after all of the layoffs were supposed completed. There has been no communication regarding the future of the company. Stale back office teams that are stuck in the past and don't want to change - sales operations, finance in particular. Not enough sales and marketing support from Japan and they are too slow with everything from product development to support.

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Epson America Response
2y
Thank you for your candid and honest feedback, it is much appreciated. We want to remind you that there are multiple ways for employees to provide ideas or advice. We encourage you to reach out to your direct supervisor, Human Resources, or take advantage of Epson's confidential Blue Line to communicate your concerns.

Explore other reviews about Epson America

5.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

Although I work remotely, I find that Epson's workplace is for people who value accountability, integrity, sustainability, and true inclusivity. The pay and benefits are strong, and my experience has been overwhelmingly positive.

Cons

Somewhat siloed and territorial between departments.

2.0
11 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Pretty good products Most coworkers are great decent benefits

Cons

The company isn’t what it used to be. I was singled out by a new manager who never fully learned the role and micromanaged from across the country. There were no clear goals, directions, or targets to hit. He would ask for one thing, then later claim he asked for something different. The constant stress and dysfunction got in the way of our work, yet despite this I was still over 100% YOY. Our director was absent and uninvolved. I reported my manager’s inappropriate behavior to HR and was not believed. He then created misleading narratives and left the company three weeks after I was pushed out. It felt like it was meant to send a message after I reported him. He created a culture of fear, and my entire team only felt safe speaking up once he was gone. The culture simply isn’t the same anymore.

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