Was great 10 years ago, last few years had identity crisis - Operations Manager Epsilon Employee Review

2.0
13 Apr 2023
Recommend
CEO approval
Business outlook

Pros

My peers at management level and below were all awesome, gained some close friends as well along the way. Lots of fresh faces and new ideas and viewpoints to explore. Established processes and documentation - thanks to people like me! Trend setters had freedom to establish high expectations.

Cons

Leadership and executive levels are all out of touch, they kneel to the society trends. I lost faith the time we had a 2-day mandatory brain washing session in 2020 about BLM and inclusion - all that seemed to do was divide us more. They changed their logo 4 times during my 13 years! Main leaders also left and company acquired by a larger European firm, everyone is now lost and woke, it's a joke. I was glad I got to be there for the good normal and logical years.

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Epsilon Response
1y
Thank you for sharing your feedback. Your insights will be shared with leadership as we work to improve.

Explore other reviews about Epsilon

5.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Hands on experience on big projects/stretch assignments

Cons

Gaps in leadership & lack of growth

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Epsilon Response
1w
Thank you for your feedback. Your insights will be shared with leadership as we work to improve.
1.0
26 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are no "Pros". Company is getting driven into the ground, quickly. Unlimited FTO - sure nice if you EVER get to take time off

Cons

Employees have been strung along last year (2025), told there would be Merit Increases -- should have been in March 2025 (didn't happen); then we're told it would be in July 2025 (didn't happen); then we're told would have a meeting in Sept 2025; there was a All Hands call and we we're told ONLY Top Performers would get a BONUS, and no one else. Then, in Jan 2026, there was money Allocated for FULL Merit Increases for April 2026. NO Senior Mgnt Communication. It's the end of March 2026 and we are told from our Managers (NOT Senior Mgnt) that there would NOT be any Merit Increases, supposedly "tabled" until July 2026. Time will tell.

7
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Epsilon Response
3mo
Thank you for your feedback. Your insights will be shared with leadership as we work to improve.
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