Disjointed leadership is an understatement. Digital strategy and positioning changes weekly and they have no way of communicating this effectively downward, so everyone’s always confused. Executive leadership is very old school and the overall culture here is pretty lackluster and inauthentic. There’s a huge lack of trust that starts at the top and trickles down to teams. The micromanagement is so strong and nothing like I’ve ever seen before. There’s also no form review process for direct reports to formally review their boss — how backwards is that? There sure is a review process for all direct reports to get evaluated upon, but nothing for us to provide formal feedback on our direct leader. Then when you see these leaders continue to rack up promotions without having any of their direct reports weigh in on how they actually are as a leader, it’s incredibly hard to watch. Needless to say, HR is subpar here. There’s little to no communication about important matters that go on at Epicor, diversity is clearly not a top priority, and there’s an overall incredible lack of professionalism that weaves throughout their team. Lastly, the company is trying to build a digital skyscraper off of a pathetic foundation due to non-existent processes and an incredibly lean operations team. Figure it, hire the right people, out or y’all will collapse. It’s quite surprising how broken Epicor actually is on the inside.
