Still So Much Room For Growth - Anonymous employee Entrata Employee Review

3.0
1 Feb 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

* Constant dynamic product changes * Hard working individuals in various departments who go above and beyond for their departments * Company growth has been immense over the last half decade * Internal marketing works very hard to provide employees with snacks, values material, and a sense of pride for their employment * Lots of growth from within (start in Support and get out of Support ASAP, or become a CSM and be part of the club)

Cons

* Unable to maintain a stable product * Delivering promises to clients without working together with other departments and product to ensure that those are fulfilled * People in upper-level director/management positions who have little to no reason to be in their positions (very smart people but not management material) * Personal life of CEO becomes gossip around the office (hard to avoid when hired employees are those he dated or personal actions are done in the office) * Confidential information is not kept confidential, whether it's sexual harassment that happened around the office in the past, THE lawsuit, competitor information, or other employee specific details that others shouldn't know * Growing pains - company can't keep up with its growth and size

Explore other reviews about Entrata

5.0
23 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great Culture and a product that actually works. They have raving fans as customers, which help a ton

Cons

The shift from bootstrap to VC funded came with the usual issues of turnover and culture shift

2.0
10 Feb 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I have a pretty good group of team members. My mid-level supervisor is also easy to work with and supportive.

Cons

Entrata does not care about their employees, or even their products/services. This is made clear by insane workloads, exhausting meetings with escalated clients, and a “standard” 3% (if you are exceeding expectations and lucky) raise. I do moderately technical work that requires a decent amount of experience, as well as a client facing and internal leadership role, and I don’t make what is considered a “living wage” in Utah, even after years of working here. Execs seem to be having a great time partying at Summit with the most expensive celebrities they can book (Seinfeld, James Cordon, Tom Brady, Weezer…) but absolutely do not care about the uninvited staff who are working to support their client retention and their low-bar concept of product integrity.

3
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