Becoming just like any other business. - Anonymous employee EnergyCAP Employee Review

2.0
6 Oct 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

It's still a small company so it's easy to get to know everyone. Some of the benefits are good, such as 100% paid healthcare, cell phone reimbursement, and plenty of vacation time. Most of the people there are pretty nice.

Cons

As the company has grown over the years, they've lost the family atmosphere and the benefits have started to decline. Most of the people who have been promoted to leadership positions have no leadership skills and haven't been given the appropriate training. Salaries tend to be low. There are few, if any, opportunities for career advancement.

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EnergyCAP Response
11y
As CEO, thanks to Glassdoor for providing a method for the employer to reply to comments posted by a former employee. We appreciate and value feedback and open dialogue. I’ll respond to four points. (1) Declining Benefits? That’s a hard one to understand, just ask any current employee. 100% paid family medical and dental insurance, 32 days of paid time off even for new employees, IRA match, three free days for the entire family at an indoor water park hotel in January, and super flexible work hours, not to mention a list of others benefits, large and small. I’d rate our benefits in the top 1% of all employers within 100 miles. (2) Career Advancement? If you want positional advancement, don’t join a small company. How many department heads and supervisors can there be? Join a Fortune 100 company, be ready to relocate every 18 months and climb the corporate ladder. Your career, your life, your choice. We all need to decide what’s most important to us and our families. (3) Low Salaries. That’s a complaint I have not heard from current employees, probably because employees understand that their total compensation (salary plus benefits plus annual bonus plus work environment) is a fair exchange for value rendered. The proof: if employees were dissatisfied, they would quit and go elsewhere. In the last 3 years only one person has left because he found a better paying job elsewhere, and that required a 300-mile move. (4) Employees as Disposable Assets? In our entire history this company has employed 60 people. We’ve let 3 go in 13 years, all for the same reason: after a minimum of 2 and sometimes as many as 5 position and/or department changes, we were unable to find a position where the employee could bring real value to the team. Being a Results Only Work Environment, our philosophy is that when an employee cannot produce results despite best efforts on both our AND their part, it means that this person is better suited going through career counseling (which we have arranged) and finding a career, company and position that are a better match for their talents and passions. That’s what a caring family does. It can elicit a sense of rejection to start, but in the long run it almost always is best for the person and his/her family.

Explore other reviews about EnergyCAP

5.0
19 Mar 2026
Recommend
CEO approval
Business outlook

Pros

The work matters. You're managing real operational complexity across utility bill processing, partner ecosystems, and customer delivery. If you like solving problems that don't have clean answers, there's no shortage of meaningful work here. Leadership is accessible. As a mid-size company in a niche space, you're not buried under layers of bureaucracy. You can raise an issue and be in front of decision-makers the same week. Ideas move faster here than at a Fortune 500. The team is scrappy and committed. The people doing the work care about getting it right. There's a real sense of ownership across the organization, and you work alongside people who take pride in what they deliver for customers.

Cons

The company is in a growth and transformation phase, which means processes don't keep up with the pace of change. You'll encounter gaps in standardization, documentation, and cross-functional alignment that require patience and initiative to close. Partner management is a real challenge. The business relies on multiple external partners, and the accountability structures and tooling to manage them effectively are still maturing. If you need everything buttoned up on day one, this isn't that environment yet. Role clarity can blur. You may find yourself owning work that spans operations, customer success, product feedback, marketing, and partner relations. The scope is broad, and you need to be comfortable operating across lanes.

2.0
19 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Health insurance covered for individuals Pay okay for the area

Cons

Private equity owners, CEO, management pushing AI adoption without an actual plan Disorganized technology product leadership; Lack domain knowledge Crumbling infrastructure ignored over new feature development Frequent customer-facing issues Lack of internal testing before deploying to production

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