Awful - Anonymous employee Endpoint Clinical Employee Review

1.0
8 May 2020
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

About the only thing good about this place, is they tend to be flexible when it comes to work from home opportunities.

Cons

Awful, discriminatory, rude, pretentious, unprofessional, and cliquey environment. This company should be shut-down for the way manager's and employee's treat other employee's/colleagues. It amazes me how this company has the audacity to throw untrained and new employees into client engagements, when they don't even understand how to answer client questions. It is extremely unprofessional; Many of their clients have observed this, and are on the verge of leaving them as IRT providers. They do not provide training, oppress and speak rudely to their direct reports. This company was the closest thing to the first day of middle-school/high-school, I've ever witnessed. Be warned if it takes you time to ramp-up, if you tend to be a slower-learner/not experienced in the health sciences/IRT industry, or if you're a nice person who likes to reach out to colleagues and ask questions. Colleagues will treat you rudely if you ask questions, and for such a niche/specialized industry, you would think this would incentivize/motivate the company to offer more training, and that co-workers would be more approachable, since much of this information is not searchable or available online. They also bait-and-switch their employee's during interviews/the on boarding process, where they will make it seem like you will receive training resources, and tell you that you'll "start shadowing someone soon", or that training will be provided in another format, but you'll be abandoned within the first couple months and then scrutinized for your low performance shortly thereafter. I'd advise folks to steer clear away from this company for the health and longevity of your career. Extremely cliquey environment where you're scanned and assessed on your coolness/social-belonging vibe within the first few days of employment, and if you don't fit this archetype, you'll be treated awfully, spoken to rudely, or ignored at the very least. Their HR department also likely breaks many labor laws and is run extremely unprofessionally. This place advertises all over job-boards; There is an extremely high turn-over despite what upper-management likes to portray. This was one of the few places I've worked in my career where they make it very clear at the beginning of your tenure that they "expect" you to work on weekends. Extreme workloads, high-stress, and awful high-school like cliques. People will avoid you in the break-room and talk bad behind your back, if they don't like you or word has come out about your performance. Very gossipy place where your direct managers will actually speak bad about you to other people. As with other corporate environments, people here only care about their paychecks and livelihood, so even if other managers notice you being oppressed, they won't speak up or agree with you, and will immediately agree with your direct manager's assessment of you. Discriminatory co-workers/colleagues who also assess your background, and treat you like you're lower than them. I'd advise 99.9% of people to steer clear away from this company (You'll thank me later) unless you're unable at all to put food on your table, and even in that case, if you get the slightest indication during your interview here that you don't totally vibe with your manager, I'd say surviving off of water for the next few months is the better choice. As a final note, the technology this company works on (IRT) is extremely niche' and specialized, and does not transfer over to other jobs/career paths very well at all. Just Google "IRT" on any job-board, and see how many jobs come up. Stay far away from this place. It won't be long before this company tanks or it has to take some of these employee complaints into account.

Explore other reviews about Endpoint Clinical

5.0
12 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Onboarding was a great experience where the person leading it made sure that the group knew everything they needed about the industry and more. My manager has been great between helping solve complicated issues and giving great feedback on my work that I can use to improve what I make. I worked within a smaller group, so everything felt more personal. The work life balance felt great being able to work at home. The work culture was welcoming and encouraging to newcomers, great personable manager.

Cons

Internships only last so long!

2.0
20 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Depending who your lead is, you'll have a good lead. From what I heard though, the best one got cut. For the most part, great colleagues. Work is alright, training is also mediocre. This is more of throw all information your way and off you go and learn most of it on the go as the initial training is just the bare basics. When I started, there was a lot of optimism and a great prospect for the future, many possibilities. Pay is okay, you're clocked in then clock out.

Cons

The new director, the new associate director that replaced a great one who had been there for ages. (Btw, they have outsourced many positions including half of tech support to workers in India). Many process changes (usually changes are good but the changes being implemented from what I saw are going to do damage). Too much focus on this new AI product and the main service we offer is getting worse. Won't be surprised if clients go elsewhere. Moral went completely down, no sense of belonging and interacting (this is important especially if a lot of workers are remote). Processes change constantly and project managers will throw questions/work onto tech support when in reality they should know how their studies are built and the answers.

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