Inexperienced management - Retirement Representative Empower Employee Review

1.0
28 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Great medical, dental, vision benefits.

Cons

Every second is tracked and documented. I was with Prudential before the merger and had a great time working there. It all went downhill once I was officially on the Empower system. It got to the point where I was questioned at Empower for going to the bathroom outside of my scheduled break time 3 times in a month. I was even questioned for pausing to blow my nose or sneeze. The metric numbers that they go by are getting increasingly more strict which has led to a high number of turnover. The job is easy but being tracked and questioned like this felt like slave work. If you care about your mental health, stay far far away from Empower.

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Empower Response
9mo
We appreciate your recognition of our benefits, and we hear your concerns about performance tracking and manager experience. We are continually reviewing our systems and leadership development to ensure a healthy, supportive environment that prioritizes both accountability and employee well-being.

Explore other reviews about Empower

5.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Empower fully supports work life balance. They also support and encourage community service. I like the fact that they match not only by monetary contributions, they also match actual volunteer hours with money. Management at all levels is committed and invested in you professionally and personally.

Cons

None that I have found.

2.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

It is a consistent paycheck in an industry that isn't going anywhere. The benefits are average to slightly below average. If you are lucky, your immediate manager will be a real person and not just a faceless suit.

Cons

A caution to the culture : Empower is more interested in APPEARING to be a good place to work instead of actually being a good place to work. The employees were instructed by HR to leave a Glassdoor review IF we enjoy working at Empower. They made no mention of everyone leaving honest feedback regardless of their feelings about the company. That is incredibly telling about the culture and priorities of the company.

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