Turnover machine - Senior Retirement Consultant Empower Employee Review

1.0
7 Nov 2023
Recommend
CEO approval
Business outlook

Pros

Remote work available, equipment, fast hiring

Cons

High expectations, 4 hours of talk time and min 40 calls per day . Call center at its worst. No ongoing training or any career advancement discussion . I worked there a year with 2 weeks training. Expected to do more with no extra pay or incentive. CEO Is political with disregard of diverse work force. High turnover and burnout rate of any company I worked for . Goals are unrealistic and products you are required to push are outdated and expensive . You are not helping your customers at all , main goal is to make money for the company disregarding fiduciary responsibility. Light years behind companies like Fidelity or Merrill. Outdated systems with horrible user experience. Benefits on par with Walmart.

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Empower Response
2y
Thank you for sharing your feedback. We appreciate your insights and concerns and always recommend that associates provide feedback to leaders so we can constantly improve for our collective success.

Explore other reviews about Empower

5.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Empower fully supports work life balance. They also support and encourage community service. I like the fact that they match not only by monetary contributions, they also match actual volunteer hours with money. Management at all levels is committed and invested in you professionally and personally.

Cons

None that I have found.

2.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

It is a consistent paycheck in an industry that isn't going anywhere. The benefits are average to slightly below average. If you are lucky, your immediate manager will be a real person and not just a faceless suit.

Cons

A caution to the culture : Empower is more interested in APPEARING to be a good place to work instead of actually being a good place to work. The employees were instructed by HR to leave a Glassdoor review IF we enjoy working at Empower. They made no mention of everyone leaving honest feedback regardless of their feelings about the company. That is incredibly telling about the culture and priorities of the company.

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