Decent career starter - Retirement Specialist Empower Employee Review

3.0
3 Oct 2025
Recommend
CEO approval
Business outlook

Pros

There are opportunities for growth

Cons

Call volume is back to back with will time in between calls.

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Empower Response
8mo
Thank you for your feedback. We’re glad to hear you see opportunities for growth within Empower. We also recognize that high call volumes can be demanding, and we’re continually reviewing staffing and workflow processes to better support our customer service teams.

Explore other reviews about Empower

5.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Empower fully supports work life balance. They also support and encourage community service. I like the fact that they match not only by monetary contributions, they also match actual volunteer hours with money. Management at all levels is committed and invested in you professionally and personally.

Cons

None that I have found.

2.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

It is a consistent paycheck in an industry that isn't going anywhere. The benefits are average to slightly below average. If you are lucky, your immediate manager will be a real person and not just a faceless suit.

Cons

A caution to the culture : Empower is more interested in APPEARING to be a good place to work instead of actually being a good place to work. The employees were instructed by HR to leave a Glassdoor review IF we enjoy working at Empower. They made no mention of everyone leaving honest feedback regardless of their feelings about the company. That is incredibly telling about the culture and priorities of the company.

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