Very busy - Customer Service Representative Employbridge Employee Review

3.0
3 Jul 2019
Recommend
CEO approval
Business outlook

Pros

Monday - Friday , with some overtime during busy times. Work from home.

Cons

Pay is very low compared to other customer service work from home positions. Want employees to be more robotic. Too much concentration on the amount of time spent on calls and very very picky on quality assurance reviews.

Explore other reviews about Employbridge

5.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

Great co-workers, generous time off

Cons

Uncertainty when clients go in other directions.

1.0
28 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Really like people I work with daily and Enjoy my customers.

Cons

They push out the wrong people. The ones who have been with company for a while that are in management are the problem. They don’t lead and don’t know how to lead. I’ve asked for help and been ignored, no response. All our support has been taken away, we’re on islands to fend for ourselves. Several people are set up for failure from the get go. All the people who just went to Florida have been with the company a while and no one knows what they do because they certainly aren’t helping BDMs. They blame BDMs saying we’re not bringing in agreements. We do but they don’t get filled and there’s nothing we can do about that. Managers don’t show up for meetings, they do a lot of talking about what’s going to happen and it never does.

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Employbridge Response
1mo
Thank you for sharing your feedback about your experience. We work to cultivate a culture that is deeply rooted in our company values. We take your input seriously and would appreciate the opportunity to discuss this with you and encourage you to reach out to our People Success team at PeopleSuccess@employbridge.com.
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