Driver at Derry Satellite - Anonymous employee Empire Auto Parts Employee Review

2.0
7 Jun 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-You spend most of the time on the road without direct supervision - Co-workers are great, and have good rapport - Customers are usually friendly, one of the best parts of this job actually - You get the weekends off, and major holidays are paid after 90 day probation - plenty of overtime

Cons

- Management at this location is lacking - There are many changes in policies, but no one will know until you get in trouble - CYA at all times, constantly needing to make sure that everything is called in to customer service and approved - No trust in the driver's knowledge of their route, nearly impossible to get dispatch to change stops with other drivers that have a shorter run - parking lot where we load at warehouse is not salted/sanded in the winter making it dangerous to carry large parts to the vans - No company cell phone provided for the many phone calls you must make to customer service throughout the day - good luck trying to get a face-to-face with upper management when your satellite management fails to maintain professional - Computer software fails regularly - There is no positive feedback on performance and no annual review process - You are only offered one empire shirt a year as an employee, if you want more you must pay for them when they are offered

Explore other reviews about Empire Auto Parts

5.0
1 May 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for

Cons

Still a little bit disorganize, keeps changing the rules.

2.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

New building. Constant hours. You’ll Get 40 a week

Cons

Awful management. They only care about money and treat the workers like replaceable garbage.

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Empire Auto Parts Response
2d
Thank you for taking the time to share your feedback. We are disappointed to hear that your experience did not meet your expectations. At Empire, we strive to foster a workplace where employees feel valued, respected, and supported. While we recognize that experiences can vary, feedback like yours is important and helps us identify opportunities for improvement. We would welcome the opportunity to learn more about your concerns. Please contact our team at hrteam@empireautoparts.com so we can better understand your experience and address any issues you may have encountered. We wish you all the best in your future endeavors.
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