Contrary to what is stated, not a people or customer first culture - Anonymous employee Emerald Employee Review

2.0
26 Jan 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

It really depends on your brand or team. Through acquisitions, cultures vary from brand to brand and team to team. Some great people, but not all teams are equal.

Cons

Shareholders and cost savings are king. Critical backfill positions are not filled at all or filled in a timely fashion, which is adding unnecessary stress to already overworked, underpaid employees.

avatar
Emerald Response
9mo
Your review and feedback is appreciated. Thanks for taking the time to write and post it. As you acknowledge, Emerald has grown through a number of acquisitions, and with that growth comes the ongoing work of building a unified culture across our family of brands. While this is still a work in progress, we’ve made significant strides since 2023, including a major of our pay structures and our talent acquisition team which will speed up the sourcing, interview process, and hiring of new candidates.

Explore other reviews about Emerald

5.0
19 May 2026
Recommend
CEO approval
Business outlook

Pros

Good Company best people to work with.

Cons

I cant think a cons for this

2.0
11 May 2026
Recommend
CEO approval
Business outlook

Pros

-Depending on what team you're on, you get a lot of autonomy. (on the flip side, see con- if you're on the wrong team) -Good benefits -Fun events & Travel opportunities

Cons

-People getting laid off left and right all time. One minute you have a team mate and the next they are just gone. -Management is top heavy and operates like a fraternity -If you're on the wrong team every move is watched -Your job is NEVER safe -Imagine with the acquisition that was just announced by Apollo that the reason for layoffs was to become lean before transition. I would hedge bets that this will also continue to be a numbers game and positions are going to be uncertain -Sales plans are always ambiguous and there were even times where the plan wasn't out until several months into the year. Expected to sell over and above but didn't always have a sales plan to follow. It was always changing.

3
See reviews by: Helpful|Rating|Date|All