Nightmare at Elm Street - Customer Facing Employee Elm Street Technology Employee Review

I worked at this company for over two years and watched senior leadership run it into the ground. When I started the company had a great culture and it felt like a solid place to grow. After being acquired by and merged into Elm Street, things deteriorated rapidly. Byron McDuffee and his executive team are beyond incompetent. Nothing at Elm Street is thoughtfully done -- leadership changes company direction at the drop of a hat to desperately chase sales, with zero input from key internal stakeholders or any proactive planning, resulting in constant chaos and the company's financial free fall this year. Leadership is also extremely out of touch with their customer base and are only interested in squeezing as much money from them as possible before the company inevitably collapses. This company does not value its employees at all. We were promised merit raises for the entirety of 2023 that never came to fruition, and leadership regularly laughed at employees when asked about COLAs in 2022 or 2023. During this time, sales teams were still traveling around the country and spending company money on lavish team dinners and hotels, while the Eugene office was told we could not afford coffee. Elm Street also has a horrific boy's club culture, with a leadership team comprised almost entirely of men. Women across the organization make less than their male colleagues in the same positions and are routinely held back from opportunities for professional growth. Instead of taking any accountability for their mismanagement, this year leadership laid off a large percentage of the organization and blamed the company's failure on the market. I would not recommend working with Elm Street in any capacity, especially in any kind of customer-facing position.