Poor Senior Management/Too Much Outsourcing - Anonymous employee Elevance Health Employee Review

1.0
13 May 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

To be honest, only the fact that I actually get paid and get benefits are the only upsides here. Onshore, non c-suite associates are great.

Cons

Gail has basically made Anthem go from somewhere that's fun to work to being the usual large corporation that does not care for anyone at all. They are certainly not committed to Agile, as they will layoff members of teams at a moment's notice, force you to do everything virtually, and give no time for innovative work that doesn't involve delivering software. Additionally, Gail and Senior Management are too involved trying to get EPS sky high so their bonuses sky rocket that they've shown that they're willing to cut corners at any cost to that affect. Finally, this place is not a good place to work for any younger worker. I would avoid Anthem at all costs as they are starting to want "butts in seats" and do not want people working at home. The offices are grey, dull cubicles and they'll sit people who take member phone calls right next to people who do IC work.

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5.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great people to work with Job satisfaction Work at home They make a lot of effort to allow you to feel like part of the team

Cons

Sometimes have to work late, but there are shifts available that work when you have kids in school.

2.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

Good Benefits and insurance Groceries benefit School reimbursement Gym benefits Hospital indemnity Insurance Remote work convenience

Cons

Pay rate never really goes up. Prefer to promote inexperience outsiders than from within. Low pay At the whim of Manager Favoritism Political Pretentious Metrics based of friendship with Management Hard to move up of you don’t suck up to a Manager or be political or be part of their click and group. QIP is also at the whim of the manager. Faulty metrics where you are blamed for FCR failures even when you fixed the issue on your first call and but because the member called in multiple times to other associates who didn’t help. Or do their job, they blame you for first call resolution when you never talked to the member till you resolved it. This is really messed up and it affects your QIP.

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