Pros
- My manager, and her manager, and that person's manager, seem to really care about their teams and it shows. - VP's and above are strong players and interested in communicating their initiatives, which is a great learning experience for other associates. - Pay is fair for work/life balance expectations. - Very nice bonus if your business is doing well (of course still nothing like finance/tech sectors) - Colleagues are very nice, generally foster a supportive environment where people help each other within and outside their team. - Last but not least, work at home. This is the single best thing about working here.
Cons
- Managers are so busy it seems like they just pass down initiatives from above without being able to (or wanting to) think it through, challenge assumptions, or scrutinize to find the best solution. This can be very frustrating for those stuck doing the work and then having to undo or justify the bad results that were foreseeable. - Very hierarchical corporate environment where you can't expect to share the same rarified air as those above your manager's level much less speak up anytime they are in a meeting or email thread. I've been asked to vet basic emails by my manager before sending them to someone above her level. What a waste of time. - Environment is stifling to innovation because there are so many long-time (think 15 years+) employees here who are stuck in their rut. On the flip side, there are way too many executive-led reorgs so that the "fundamentals" change wildly every few years while the stuff that should be easy to change won't change because of people's routines. Very strange limbo we're in. - Too many paper-pushing administrative tasks required by HR. From the time-consuming trainings to quarterly performance review requirements and career profiles, it seems unnecessary. - Spectre of layoffs looming with Cigna merger, while departments are still reeling from the reorgs of 2014-2015. When will it end?!?!