Call Center in the World of Gaming without having time for gaming... - Customer Service Representative Electronic Arts Employee Review

3.0
10 Feb 2013
Recommend
CEO approval
Business outlook

Pros

good canteen food, free coffee / tea, free ice cream work only 4 days a week - 3 days off good salary games room

Cons

Decisions on management level are not considering the consequences for the agents and resulting in low morale. 6 months ago you could have been above target and without changing anything in your work / style, you are now rated below target. Shifts are too long (11h) and schedule could be better, sometimes you just work, sleep, work, sleep etc.

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5.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Fast paced startup mindset in an established corporate ladder

Cons

Privatization might cause headcount reduction, change the tempo and culture in the organization. 🤞

4.0
7 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Great work Environment, smart colleagues

Cons

Limit growth opportunities at the company

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