What remains of the patient-centered, innovative culture of Great Lakes Caring with what was the clinical differentiators in their markets.
Cons
New executive leadership, CEO is untrustworthy and not genuine, everything is about profit and Jordan Health Services control.
Elara Caring Response
7y
Thank you for your review. I've forwarded these comments to our leadership team for discussion. We know there will be some challenges during this transition period, and we appreciate you taking a moment to voice your concerns.
Field staff is good, especially the home health aides. Most of the nurses as well. Medical Directors are thorough.
Cons
Local management is poor. Bad communication, short staffed, take patients that live alone in bad situations with no plan for future care. Disasters waiting to happen. Employee well being is poor. No recognition for things you right or patient/ satisfaction. Nurses don’t get adequate time with patients. I
Elara Caring Response
4w
I'm sorry to read about this experience but do appreciate you taking time to share your feedback with us. I will be forwarding this to our People Team for follow up.