The Absolute Best Place I Have Ever Worked - Customer Success Manager Egnyte Employee Review

5.0
30 Oct 2024
Recommend
CEO approval
Business outlook

Pros

-Fantastic collaboration across sales, CS, Support, and engineering teams -Very open leadership that doesn't believe in leveraging their titles to instill respect -Hard working culture that also prioritizes employee satisfaction and manages to balance seriousness with a shoot-the-shit environment -Best work/life balance I have experienced in my career so far -Great product that works well the vast majority of the time -Top-shelf internal tech stack that makes the job even easier Honestly, if I weren't getting an insanely better financial offer at a company that came to me (I wasn't looking) I wouldn't be leaving

Cons

-Pay is not the best by any stretch -Benefits are fine, but nothing amazing -Priorities tend to shift suddenly as is to be expected in any start-up, but nothing is ever onerous.

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Egnyte Response
1y
Thank you for the review. We are so glad that you enjoyed working at Egnyte. Egnyte’s future is very bright. We are always open to welcoming back great former employees. Never be afraid to reach back out to discuss returning to Egnyte.

Explore other reviews about Egnyte

5.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Culture is real. Great product

Cons

Classic growing pains of a successful SaaS company

2.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits and great people to work with. The product itself is a great and superior product.

Cons

No training. No pipeline. No real support for SMB. You are basically a glorified SDR. Any real leads come from events or if you have good install base accounts. Hardly any good inbounds come and and if you do get a good and decent size inbound, they take it away from you to give to a mid-market rep. The juice isn't worth the squeeze. If you don't mind constantly grinding, go for it. Otherwise, I would recommend looking else where.

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