You do not want to work in L&D or HR at Jones - Learning and Performance Consultant Edward Jones Employee Review

1.0
18 Oct 2023
Recommend
CEO approval
Business outlook

Pros

High salary and bonuses every four months

Cons

The L&D area of this company is a complete mess. It is extremely difficult to get work done. No processes are in place, no resources are available to do work (eg Learning Designers), the communication is like high school (you learn things through the telephone game vs direct communication… but everyone is all smiles to your face). No one gets fired so there’s an enormous amount of mediocrity and issues that foster an oppressive culture. The leadership are known as the mean girls club and lack the vision/ expertise to deliver on what is needed in the firm. They hire remote but they absolutely are NOT inclusive of remote workers. People are constantly leaving the department or the company all together. The employee satisfaction scores are at an all time low and yet they’re not really targeting the true issues. They just keep reorganizing. Don’t be tempted by the niceness or salary…. RUN!

Explore other reviews about Edward Jones

5.0
30 Apr 2026
Recommend
CEO approval
Business outlook

Pros

The firm is large, established, and financially strong, which creates job stability compared to startup

Cons

Some uncertainty (restructuring/layoffs in certain areas)

1.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Decent benefits programs. - Teammates who cared about the quality of work they provided and the people they worked with. - Direct superiors who were people of integrity that I respect immensely and wish nothing but the best for.

Cons

- Recent removal of remote work for all associates regardless of how long they had worked remotely previously (13 years in my case). This push to onsite work will damage long term profitability and likely cause a mass exodus of talented associates (if it has not already). - Massive amount of offshore outsourcing that has greatly reduced the quality of work at the home office. - Lack of flexibility regarding work schedules that has severely damaged work-life balance.

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