Pros
I was immediately overwhelmed with support from other BOAs in the area and was assigned an outstanding mentor who I could call anytime. Online training modules are great (if you have time to complete them) and home office support is excellent. Every day is different and the day goes by really fast. Great environment if BOA and FA work as a team/partnership.
Cons
BOA salary is way too low for the amount of work we do. Sharp learning curve and very difficult to find time for online training when you work in a busy office making it very easy to get behind. You are learning many different things every day and if a client is in the office while you are learning something it can be very stressful especially if your FA is of no help. FA has complete control over your reviews, pay and bonuses which if your FA is great no problem but if FA is difficult then you are screwed. Many other BOAs I've talked to are very happy in their jobs because their FAs are great so I was just unlucky.