Not as good as advertised - Anonymous employee Echobox Employee Review

- Repetitive work. The tasks are repetitive and meaningless. Performance purely based on luck. Many talented employees with prestigious degree are left doing meaningless job that can be done with anyone with basic computer skills. - Inexperienced management. The management level always tries to micromanage and is never transparent about decision making process. - High turnover rate. The recruitment ads make a wrong impression about the position, and the employees quickly found out the reality and therefore wish to leave. The management level won't even recognize an employee leaving. Once the notice is given, the employee is left with very cold attitude. - Some current employees and past employees left very genuine and truthful reviews, but the company reported and labeled them as "a bad leaver". - Poor team structure. In stead of actually make structural changes that would benefit the company, they simply move people around to teams they don't want. Even though it was communicated during the interview that employee will have opportunity to move to teams they desire, but the speed of creating new and meaningful positions is not catching up with the speed of hiring new people. - The products are not as powerful as claimed. The company uses a very generous definition of AI, while the actual products are not as intelligent as advertised. Customers are locked with a contract that is at least one year long. - Many features of the products cannot support all the languages, but the sales are told to say that Echobox supports all languages, which is only partially true. If you are trying to sell to a region of another language, probably develop your product so that it can meet the expectations of your customers. Instead, they hired so many people with very specific language skills to do outreach to prospects, but the products' features don't even support the language! Don't understand the logic behind that. - Gossip culture in the company. Most conversations between co-workers are not about being friendly, getting to know one another, or work. They are always purely for gossiping purposes. Colleagues would even be interested in gossip about another person in the company who they never even talked to, which is unprofessional and disrespectful.